The Bloom Intelligentsia

Your Source for Restaurant Marketing & Retail Marketing Best Practices

Take Control of Your Customer Ratings & Reviews

Posted by Dan Amato on Mar 18, 2020 8:30:00 AM

Like it or not, restaurant ratings websites play a critical role in getting customers through your door.

Great ratings can keep your seats full, while negative ratings can send potential customers elsewhere. So, if you're not actively taking steps to monitor and improve your online ratings, consider the following. 

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Tags: Restaurant Marketing, Ratings and Reviews

How to Get More Customer Ratings and Reviews

Posted by Allen Graves on Mar 11, 2020 8:42:00 AM

In today’s connected world, positive customer ratings and reviews can be one of the most valuable and powerful customer acquisition and marketing tools for your restaurant business. If you’re currently not paying attention to your ratings and reviews, take a look at our post, Why Every Restaurant Should Care About Customer Ratings, to discover the potential revenue you’re undoubtedly leaving on the table.

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Tags: Restaurant Marketing, Ratings and Reviews

Use Customer Ratings to Improve Restaurant Business In 2020

Posted by Allen Graves on Jan 8, 2020 11:34:42 AM

Positive customer ratings and reviews can be one of the most valuable and powerful customer acquisition and marketing tools for your restaurant business. If you’re ignoring your ratings and reviews, take a look at our post, Why Every Restaurant Should Care About Customer Ratings, to discover the potential revenue you’re undoubtedly leaving on the table.

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Tags: Restaurant Marketing, Ratings and Reviews, WiFi Marketing

Use Customer Ratings and Reviews to Improve Your Business

Posted by Allen Graves on Nov 20, 2019 8:34:00 AM

Customer ratings and reviews can have a significant impact on your retail or restaurant business. Whether good or bad, these reviews provide priceless feedback you can use to improve your overall customer experience. They allow you to recognize specific things that customers love about your business, as well as those that need improvement.

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Tags: Ratings and Reviews, WiFi Marketing

Improve Restaurant Ratings & Reviews: Create a Feedback Loop

Posted by Nellie Weiss on Sep 4, 2019 8:38:00 AM

Customer ratings and reviews can have a significant impact on your business. Whether good or bad, these reviews provide priceless feedback you can use to improve your overall customer experience. They allow you to recognize specific things that customers love, and those that need improvement.

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Tags: Ratings and Reviews, WiFi Marketing

Using Online Ratings Sites to Grow Your Business

Posted by Jonah Babnick on Aug 7, 2019 8:20:00 AM

It's important for businesses to measure and understand customer sentiment, that's a given. Although there are many metrics from which to measure business success, customer satisfaction is a big one that cannot be ignored. 

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Tags: Ratings and Reviews, WiFi Marketing, WiFi Analytics

Using Your WiFi Landing Page To Collect Customer Ratings

Posted by Allen Graves on Jul 17, 2019 8:42:00 AM

Most everyone now looks to the internet to give suggestions on any number of questions we might be asking, from where to go and what to see on our next vacation, to the nearest location of a quality gym, to something as basic as where to eat for dinner. 

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Tags: Ratings and Reviews

Responding to Positive Ratings and Reviews – in TIME

Posted by Robin Johnston on Jul 3, 2019 8:32:00 AM

In last week’s blog post, we discussed the importance of responding properly to negative online ratings and reviews using TACT. As important as this is, it is also important to respond to the positive ratings and reviews your business is receiving online.

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Tags: Ratings and Reviews

Engage Negative Customer Ratings and Reviews - With T.A.C.T.

Posted by Robin Johnston on Jun 26, 2019 8:34:00 AM

You work hard to keep your restaurant business alive and growing. Part of that effort includes monitoring and improving your restaurant’s online ratings and reviews. All of this energy and determination makes it so much more upsetting when you visit one of the popular online ratings websites to see a scathing, negative review.

Your first inclination will most likely be to fire back with a defensive message. But doing so could have long-lasting damaging effects on the way the public views you and your business. Instead of quickly defending yourself and risking the appearance of not caring about your customers, take a deep breath, relax, and respond with TACT.

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Tags: Ratings and Reviews

How to Take Control of Your Online Customer Ratings & Reviews

Posted by Dan Amato on Jun 5, 2019 8:26:00 AM

Like it or not, restaurant ratings websites play a critical role in getting customers through your door. Great ratings can keep your seats full, while negative ratings can send potential customers elsewhere. If you're not actively taking steps to improve your online ratings, consider the following.

Read More

Tags: Ratings and Reviews

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Intelligentsia

noun in·tel·li·gent·sia

"A group of intelligent and well-educated people who guide or try to guide the political, artistic, or social development of their society."

The Bloom Intelligentsia blog keeps Bloom Intelligence's clients, supporters and partners updated about social WiFi, big data analytics, and cloud-based marketing for restaurants and retail locations. Subscribe to receive notification about new posts concerning:

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