It's important for businesses to measure and understand customer sentiment, that's a given. Although there are many metrics from which to measure business success, customer satisfaction is a big one t...
Smart coupons are an extremely effective way to influence consumer behavior, but they may not always be the right marketing choice for your business. Before you start a coupon program, consider your s...
In today’s consumer environment where everyone has instant access to the internet, it’s no secret that customer reviews and ratings are hugely important to any business, especially in the restaurant i...
Email marketing is a fundamental component of successful restaurant marketing best practices. When paired with a WiFi analytics and marketing platform, it provides an outstanding opportunity for inbou...
Customer churn, also known as customer attrition, isn’t an isolated event. It’s a process that can start at any time, from when a potential customer first discovers your place of business, to when the...
No matter what type of marketing strategy you are employing, or when, it is crucial to have detailed customer data collection and marketing attribution tools. Using these tools, marketers will have t...
To define creative ways in which social WiFi is a tool that garners invaluable information about the demographic and behavior data of your customers, it is pivotal to first explain the workings of a s...
When restrictions are lifted after the pandemic, and restaurants begin opening their doors again, an important focus will be to get previous customers to begin visiting again. It’s common knowledge am...
Marketing and business technology solutions continue to advance at a rapid pace. Today’s marketers are enjoying an excess of tools and solutions to utilize when creating, executing and measuring their...
When times get tough, and restaurants and retail locations are in need of additional revenue, having a large, clean customer database can make all the difference. With the ability to turn to your cust...
As the world navigates the COVID-19 pandemic, restaurants and retail businesses are doing everything they can to stay afloat until they can re-open their doors for on-premise dining again. During th...
As the Coronavirus continues to spread across the world, there is just no way to tell when restaurants and retail locations can open their doors to on-premise customers once again. Because of this, b...
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