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What To Ask In Restaurant Customer Surveys

  • by: Robin Johnston
  • On: 17, Feb 2016
1 min read
1 min read

What To Ask In Restaurant Customer Surveys

3 min read

Customer Reviews: Much more than a "nice to know"

There's an old story about a man who meets a boy walking along a beach. Every few feet the boy stops, picks up a Starfish, and tosses it back into the water. "What are you doing?" he asked. "I'm savin...

1 min read

All Customers Are Created Equal, But...

... Some are more equal than others. Apologies to George Orwell, whose original observation in "Animal Farm" referred to the equality of animals, not restaurant customers. However, the reality is that...

Smashburger's Tom Ryan on Why Old Brands Are Struggling

At last October's Fast Casual Executive Summit in Miami, Tom Ryan, founder of Smashburger, discussed why old brands are struggling. According to Ryan, "Modern brands have to perpetually study and unde...

2 min read

Restaurant Owners: It's Wi-Fi Marketing Made Easy

Once upon a time, most restaurant owners knew every customer by name. They knew which days they could count on each customer being there, and they knew their favorite dishes and drinks. Somewhere alon...

2 min read

What's Your Restaurant Week Strategy?

Depending on which market you operate in, your restaurant may celebrate Restaurant Week anytime between Monday, January 18 and Friday, February 5, 2016. During this time, stand-alone stores and chains...

Free Wi-Fi Easy, But Not Simple

It’s becoming commonplace for restaurants to offer free Wi-Fi. Studies have shown that some customer segments – notably Generation Y, who are now between 19 and 35 years old – expect and practically d...

2 min read

Captiveyes Supports FSU with Big Data Fellowship

Tallahassee, FL – Captiveyes, a leading place-based digital advertising company, has made a $10,000 donation to Florida State University’s Department of Computer Science to establish the Captiveyes Bi...

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